We wanted to purchase a home security system as we wanted to protect our house and ourselves. Aside from being the biggest provider, ADT came recommended and so we called them. We then got a system from SafeStreets as they were the one that my area works with. The sales reps I dealt with were professional, helpful and knew what they were talking about. The tech who came out to install our system was thorough and very good as well. While sometimes we have to wait up to a minute to turn the system on and off from the app, which is a little annoying, the quality of the features offered in our system has been really good.
Yosef Wood Ridge, NJ
I’m a widowed woman and for safety, I decided to purchase a home security system. My utility provider solicited SafeStreetsUSA and the deal was good, so I went for it. The interaction and communication with their sales reps were excellent. The process was easy so I went through it without any problems. The installers came at the appropriate time, everything was timely and the instructions were very easy. The quality of the system’s features is good. I use the smartphone feature but it’s taking so long to connect when I use my phone so, I have to use either the remote on my keyring or just get in the house before the alarm activates. It started happening in the last three days. It would still be saying, “Connecting, connecting," and I'm in the house. Nevertheless, since having the SafeStreetsUSA system, there has been a level of security. It’s worth it if you can afford it.
Judy Roseville, MI
The SafeStreets rep introduced the product to me and told me about how it works, the functions on it, and how to use it. I went ahead and just signed a contract, and somebody came to my house and installed it. That process took a month. The security system has good features and I feel secured with it, but I really can’t upgrade --- that's okay. One day I had an issue with the system and I called their customer service and I was able to talk to a technician. I have had SafeStreets for three months now.
Frank Martinsburg, WV
My wife and I were pleased with the technician that came to our home to do the installation for our new security system, he was punctual, friendly, knowledgeable and professional. He made suggestions for the locations to place the sensors for better home security. The technician patiently took the time to show two seniors how to alarm system works on the screen and our phones. He returned with the fire alarm system 2 days later. We didn't initially order one.
Elder Detroit, MI
Today, there are so many people that break into houses. I've never been broken into before, but I don’t wanna be either. I have never had an alarm system before and I thought that I would be a lot more safe with one. ADT is a widely-known company and I thought they would do a good job. They wouldn’t be in business for as long as they have been if they weren’t doing a good job.
Roland Broken Arrow, OK
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